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Heat Pump Repairs

Heat Pump Repair in Longview, TX

Affordable and Reliable Heat Pump Repair Services

Heat pumps are one of the most popular systems for local homeowners and business owners because they provide both heating and cooling. While they are efficient and can significantly reduce annual utility costs, they still sustain wear and tear from everyday use and may occasionally experience problems.

When your heat pump isn’t working properly, you can turn to our team at A/C Contractors for dependable and responsive repairs. Our licensed, insured, and experienced HVAC technicians can carefully inspect your system, efficiently diagnose the issue, and implement a comprehensive repair that restores your equipment. We always guarantee that we’ll “Fix It or It’s Free,” meaning if we don’t get the job done right the first time, we’ll come back and complete additional repairs at no cost to you. Plus, with our Straight Forward Pricing™, you’ll get a clear, complete, and complimentary quote before we start work with no surprise fees. We also offer warranties and payment plans.

Our heating repair experts are available 24/7 for emergency repairs so that you’re never without proper cooling or heating for long. No matter the scope or complexity of the repair, we don’t cut corners or back down from a challenge.

If you need heat pump repair in Longview, TX, call (903) 496-5947 or book service with us online. Se habla español.

I have found my new go to for A/C problems!
“Service technician was awesome! He quickly found problem and fixed it. Also he got here sooner than expected which was great because house was getting hot! Thanks so much!!”
Shelia W.
No Afterhours Fees! We Provide Emergency Heating & Cooling Services at No Extra Cost to You

What Should I Do If My Heat Pump Won’t Turn On?

If your heat pump won't turn on, you don't necessarily have to call us for repairs right away. In some cases, you can fix the problem yourself with a few simple troubleshooting steps. Checking these things can save you time and money, and if the problem persists, you'll have valuable information to share with our technicians.

Try the following steps if your heat pump refuses to turn on:

  • Check your thermostat. Make sure the thermostat is set to the desired mode, either "heat" or "cool," and that the temperature setting is a few degrees above or below the current room temperature. A common mistake is accidentally setting the thermostat to "off" or "fan only." You should also verify that the batteries in your thermostat have a charge. Low batteries can prevent the thermostat from communicating with the heat pump.
  • Inspect your circuit breakers. Go to your home's electrical panel and look for a tripped breaker. Sometimes, a heat pump can trip a dedicated breaker, cutting off its power supply. If you find a breaker in the "off" or middle position, simply flip it back to the "on" position. If the breaker trips again immediately after you reset it, you likely have a more serious electrical issue that needs professional attention.
  • Look for a frozen outdoor unit. Your heat pump may not turn on because its outdoor unit is frozen. This can happen during cold weather, and it's a sign that the unit's defrost cycle is not working correctly. You'll see a build-up of ice on the coils or base of the unit. Do not try to chip the ice away, as you could damage the delicate coils. Instead, turn off the system at the thermostat and let the ice melt naturally. This could take a few hours. If the unit freezes up again, you most likely have a problem with the defrost system and will require professional repairs.
  • Check the air filter. A clogged air filter can cause your heat pump to overheat and shut down. A dirty filter restricts airflow, putting a strain on the system. Check your indoor air handler and see if the filter is full of dust and debris. If it's dirty, replace it with a clean one and see if that resolves the issue.

If your heat pump still won’t start after these tasks, it’s time to call in the professionals. Don’t wait to give our team at A/C Contractors a call so that we can work to get your system back up and running.

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Signs Your Heat Pump Needs Professional Repairs

You need to address signs of trouble with your heat pump early to avoid larger, more expensive problems later. Acting quickly can prevent a complete system breakdown, extend the life of your unit, and help you maintain a comfortable home.

We encourage you to schedule a service appointment if you notice any of the following issues:

  • Inconsistent heating or cooling. A fully functional heat pump should provide consistent heating in the winter and cooling in the summer. If you notice uneven temperatures in your home or feel that your system isn't keeping up with the thermostat setting, your heat pump may have a problem. This could be due to a refrigerant leak, a failing compressor, or issues with the fan. We can diagnose the cause and restore your comfort.

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  • Monday - Friday 8am - 5pm
  • Emergency Service 24/7